Help center

The help center layout - a search-first homepage with category cards, and short article pages with a "Was this article helpful?" widget.

Every Dokly site uses one of two layouts:

  • Docs. A sidebar on the left, a table of contents on the right. Right for product and API documentation.
  • Help center. A search-first homepage and short, focused articles. Right for customer support content.

Choosing the layout#

You pick a layout when you create a site. To change it later, open your project's Settings → General, pick Docs or Help center under Layout, and click Save changes. Your pages stay the same; only how they're shown changes.

Your AI agent can also switch the layout for you over MCP.

The homepage#

A help-center homepage with a "How can we help you?" search box and category cards

The help-center homepage has:

  • A search box at the top, for searching every published article.
  • Category cards, one for each top-level page, with the number of articles under it. Clicking a card opens that page.

The tagline under the heading comes from your project's description in Settings → General.

Article pages#

Every other page is shown as an article:

  • A breadcrumb trail at the top, starting from Home.
  • A larger title, with the page description as a lead paragraph.
  • No sidebar and no table of contents, so keep articles short enough to skim.
  • A Was this article helpful? widget under the body. Dokly records each answer.
  • A Related articles list with the other pages in the same category.

Organizing a help center#

Use top-level pages as categories ("Getting started", "Billing", "Account") and put articles under them as sub-pages. A new help-center site starts with a "Getting started" page to show the shape.

To add an article, hover a category in the page tree and click Add sub-page. See Pages & navigation.

Where next#