If your question isn't here, reach out and we'll either answer or add it to this page.
Account and pricing#
Is there a free plan?
Yes. The Free plan includes 1 site with unlimited pages, on a *.dokly.co subdomain, plus 15 AI credits a month. No card required. Paid plans are Team ($99/mo), Business ($199/mo), and Enterprise (custom).
How does the trial work?
Team and Business both come with a 7-day trial. You pick the plan at checkout and enter a card (collected by Dodo Payments). Cancel before day 7 and you pay $0; otherwise billing starts on day 7. Free is a separate plan with no card and no trial. See Trial.
Do you charge per seat?
No. Pricing is plan-based: you pay for the plan, not per person. Plans differ by number of sites, storage, AI credits, and features, never by seat count.
Can I pay annually?
Not today. Plans are billed monthly and there is no annual discount. Current prices are on the pricing page.
What happens if I cancel?
Your subscription continues to the end of your billing period, then your account drops to Free. Your data is preserved. You can resubscribe anytime.
Editor and content#
Is the editor Markdown or WYSIWYG?
It's a block editor. Each chunk of content — paragraph, heading, callout, code block — is a block you insert from the slash menu and configure visually. Markdown shortcuts (typing # for a heading, > for a quote) transform into blocks as you type, but you never edit raw syntax.
Can I write in pure Markdown?
You can use Markdown shortcuts as you type (# , **bold**, ```, etc.) — they transform into the matching blocks. You can also paste Markdown and it converts to blocks automatically.
Can I import existing docs?
Yes. See Migration for guides specific to Mintlify, GitBook, Docusaurus, ReadMe, and Notion.
Is there a CLI?
Not yet. Dokly is browser-only today. A CLI for bulk import / export is on the roadmap.
Can I add custom components?
Not on Free / Team / Business — you're limited to the built-in block set, which keeps your docs consistent. Enterprise plans can whitelist additions.
Hosting and domains#
Where is my docs site hosted?
On Dokly's infrastructure. Pages are rendered with Next.js ISR and cached at the edge. You don't manage servers.
Can I use a custom domain?
Yes — on Team plans and above. Add a CNAME at your DNS provider, Dokly issues a TLS cert automatically. See Custom domain.
What about apex domains (acme.com, not docs.acme.com)?
Supported but discouraged. Most DNS providers don't allow CNAMEs on apex; you'd need ALIAS/ANAME records or Cloudflare's CNAME flattening. Subdomains route more cleanly.
Can I self-host Dokly?
Not currently. Dokly is a SaaS product. If you have a hard self-hosting requirement (compliance, air-gapped environment), reach out about Enterprise options.
Search and SEO#
Does search work out of the box?
Yes — ⌘K opens fuzzy search across your docs. Available on every plan, including Free. No setup needed.
Does Dokly handle SEO?
Yes — sitemaps, meta tags, OG images, structured data, and llms.txt are all auto-generated. See SEO.
What about AI search engines (ChatGPT, Perplexity)?
Dokly auto-generates llms.txt and llms-full.txt at the root of your domain, which AI crawlers use to find and cite your docs. Nothing to configure.
AI#
What AI features does Dokly have?
Inline actions (improve, expand, fix grammar, translate) and full-page or full-site generation from a brief. See AI actions and Generate with AI.
What AI model does Dokly use?
Claude (Anthropic). We pick the best model for each action — small fast models for inline edits, larger models for full-page generation.
Can I bring my own API key?
Only on the Enterprise plan. On Free / Team / Business, AI runs on Dokly's allocation and counts against your monthly credit bucket.
Are my docs used to train any model?
No. Prompts and outputs are sent to Anthropic with zero-retention settings and not used for training.
Data and privacy#
Where is my content stored?
On Dokly's managed infrastructure. Pages, projects, and uploaded images are stored on Dokly's hosted backend — you don't manage servers, databases, or buckets.
Can I export my docs?
Reach out and we'll work with you on a clean export. We don't believe in data lock-in — if you decide to leave, we'll help you take your content with you.
Are docs analytics privacy-friendly?
Yes. No identity tracking, no fingerprinting, no third-party cookies, no IP retention. GDPR-compliant out of the box.
Do you have SOC 2?
Not yet. SOC 2 Type II is in progress for late 2026. Enterprise customers requiring it should reach out to discuss timeline.