If your question isn't here, reach out and we'll either answer or add it to this page.
Account and pricing#
Is there a free plan?
Yes. The Free plan includes 1 project with up to 5 pages, on a *.dokly.co subdomain. No card required. Every new account also gets a 14-day Pro trial unlocking all paid features.
How does the Pro trial work?
When you sign up, your account is on Pro for 14 days automatically. After 14 days you drop to Free unless you upgrade. Your data is preserved either way — pages over the Free limit are hidden, not deleted.
Do you charge per seat?
No. Pricing is plan-based. Free, Starter, and Pro are single-seat. The Scale plan ($99/mo) includes 5 team members; additional seats are $10/mo each.
Can I pay annually?
Yes — annual saves ~17% (2 months free). Toggle on the pricing page or in Settings → Billing.
What happens if I cancel?
Your subscription continues to the end of your billing period, then your account drops to Free. Your data is preserved. You can resubscribe anytime.
Editor and content#
Is the editor Markdown or WYSIWYG?
Both. Pages are stored as MDX, but the editor is a block-based visual editor with a slash menu for components. You can switch to source view to see the raw MDX anytime.
Can I write in pure Markdown?
Yes. All standard Markdown shortcuts work (# , **, etc.). You can also paste Markdown and it'll convert to blocks.
Can I import existing docs?
Yes. See Migration for guides specific to Mintlify, GitBook, Docusaurus, ReadMe, and Notion.
Is there a CLI?
Not yet. Dokly is browser-only today. A CLI for bulk import / export is on the roadmap.
Can I write custom React components?
Not on Free / Starter / Pro / Scale. You're limited to the built-in component set, which keeps your docs portable. Enterprise plans can whitelist additions.
Hosting and domains#
Where is my docs site hosted?
On Dokly's infrastructure. Pages are rendered with Next.js ISR and cached at the edge. You don't manage servers.
Can I use a custom domain?
Yes — on Pro plans and above. Add a CNAME at your DNS provider, Dokly issues a TLS cert automatically. See Custom domain.
What about apex domains (acme.com, not docs.acme.com)?
Supported but discouraged. Most DNS providers don't allow CNAMEs on apex; you'd need ALIAS/ANAME records or Cloudflare's CNAME flattening. Subdomains route more cleanly.
Can I self-host Dokly?
Not currently. Dokly is a SaaS product. If you have a hard self-hosting requirement (compliance, air-gapped environment), reach out about Enterprise options.
Search and SEO#
Does search work out of the box?
Yes — Cmd+K opens fuzzy search, powered by Fuse.js. Available on Starter+. No setup needed.
Does Dokly handle SEO?
Yes — sitemaps, meta tags, OG images, structured data, and llms.txt are all auto-generated. See SEO.
What about AI search engines (ChatGPT, Perplexity)?
Dokly auto-generates llms.txt and llms-full.txt at the root of your domain, which AI crawlers use to find and cite your docs. Nothing to configure.
AI#
What AI features does Dokly have?
Inline actions (improve, expand, fix grammar, translate) and full-page or full-site generation from a brief. See AI actions and Generate with AI.
What AI model does Dokly use?
Claude (Anthropic). We pick the best model for each action — small fast models for inline edits, larger models for full-page generation.
Can I bring my own API key?
Only on the Enterprise plan. On Free / Starter / Pro / Scale, AI runs on Dokly's allocation and counts against your monthly credit bucket.
Are my docs used to train any model?
No. Prompts and outputs are sent to Anthropic with zero-retention settings and not used for training.
Data and privacy#
Where is my content stored?
In our managed Postgres (Supabase). Pages, projects, and account data live in our primary database; uploaded images live in Supabase Storage.
Can I export my docs?
Yes. Project Settings → Export bundles every page as MDX into a zip. There's no lock-in.
Are docs analytics privacy-friendly?
Yes. No identity tracking, no fingerprinting, no third-party cookies, no IP retention. GDPR-compliant out of the box.
Do you have SOC 2?
Not yet. SOC 2 Type II is in progress for late 2026. Enterprise customers requiring it should reach out to discuss timeline.